Insurance Claims Handling Standard Operating Procedures

Insurance & Risk Management is responsible for managing the university카지노 게임 컬렉션™s insurance program and is required, in conjunction with the university카지노 게임 컬렉션™s insurers, to investigate all claims on behalf of the university.

The purpose of these Standard Operating Procedures is to establish a regular and consistent approach and to inform and instruct faculty, staff and students regarding the proper handling of an insurance claim involving university property or personnel. Procedures are based on a commitment by the Department of Risk and Safety Services within the Vice-Principal (Finance and Administration) to:

• a) Provide a customer focused, objective and professional level of service to all claimants;
• b) Ensure a consistent approach to the handling of each claim;
• c) Comply with the conditions of the universities contract(s) of insurance; and
• d) Efficiently and effectively manage the claims process.

The following SOPS have been developed to full the obligations as listed above.