The IT Support Centre is available to assist with your IT-related questions, issues, and incidents. We offer walk-in support, telephone support, and an . Our provides self-help documents for the services we provide.
Support Hours and Location Information
| Type of Support | Location and Contact | Hours |
|---|---|---|
|
Walk-In Support Walk-in support is available in Mackintosh-Corry Hall Room B205 (across from the cafeteria) to assist with technical issues for laptops and mobile devices as well as other IT-related inquiries |
Mackintosh-Corry Hall, Room B205 - view on map |
Open Monday - Friday 9 am - 4 pm Appointment recommended; please call (613)533-6666 in advance of your visit |
|
You can submit an online ticket at any time to the IT Support Centre. |
Use the help form to submit web-based requests for support. |
Tickets are answered Monday - Friday between 8:00 am - 9:00 pm |
|
Call Centre/Telephone Support The IT Support Centre maintains a phone support line. Staff will log your issue information and provide assistance with the matter. |
(613) 533-6666 |
Monday - Friday: 8 am - 9 pm |
| Main Switchboard (Operator) | Mackintosh-Corry Hall, Room B205 | Monday - Friday: 8:30 am - 4:30 pm |
| (613) 533-6744 |
Fall and Winter Sessions: Spring/Summer Session: |
|
| Visit our . | Anytime |
Business Initiative Intake Process
The role of the BRM team is to understand each stakeholder카지노 게임 컬렉션™s needs and priorities, identify opportunities for IT Services to help our stakeholders achieve their objectives, and play a facilitating role in helping to define and enable the long-term digital strategies for IT Services and the 카지노게임사이트.
The IT Services Business Relationship Management (BRM) team strives to provide IT Services' stakeholders with a responsive, transparent and effective means to move a business need from an idea to a prioritized and chartered initiative. To see a list of the current initiatives, visit the , available to Queen's faculty and staff. Note you will need to log in with your Queen's NetID and password to view the site.