The Queen카지노 게임 컬렉션™s Renew Program is a long-term initiative aiming to enhance the effectiveness of professional services in their support of the university카지노 게임 컬렉션™s academic mission. It will be carried out over several years and include work to ensure professional service staff are equipped and supported with the right tools, systems, and processes as well.

Principal Patrick Deane established the Professional Services Working Group (PSWG), co-chaired by the Provost and the Vice-Principal (Finance and Administration), to lead the program. The PSWG카지노 게임 컬렉션™s work is supported by international consultancy Nous Group (Nous and NousCubane), whose sector benchmarking tool UniForum will help assess and compare how our professional services are delivered in comparison to our post-secondary peer institutions. UniForum findings will be part of a larger set of considerations카지노 게임 컬렉션”including the university카지노 게임 컬렉션™s own strategic priorities카지노 게임 컬렉션”that Queen카지노 게임 컬렉션™s leadership will use to inform ongoing renewal efforts.

Service Effectiveness Survey

The first part of a Service Effectiveness Survey was issued in February 2024 and participation from selected employees was strong across the university. The second part of the survey, covering services not surveyed in part one, will take place soon, in April/May 2024.

Activity Data Collection

Alongside ongoing surveying, select members of the Queen카지노 게임 컬렉션™s community 카지노 게임 컬렉션”typically managers카지노 게임 컬렉션”will begin work on a two-part Activity Data Collection exercise using the UniForum benchmarking tool to capture information on how support services are delivered across the university. The first portion of this work will take place in March카지노 게임 컬렉션”beginning March 7카지노 게임 컬렉션”and another will follow mid-2024. Selected participants will be contacted directly with more information in the coming days.

Looking ahead, these activities카지노 게임 컬렉션”both the service effectiveness surveying and the activity data collection카지노 게임 컬렉션”will occur once per year.

For more information on the Queen카지노 게임 컬렉션™s Renew Program, surveying, and data collection, review our regularly updated Frequently Asked Questions page.